hank.for roofers
How it worksWhy Hank
Answering service for roofers · residential + storm work

After a storm, the first roofer to pick up wins the roof.

Insurance call, hail-damage check, leak after a downpour — every roofer in the metro is calling the same homeowners. Hank picks up first, books the free estimate, captures the address and the storm date, and texts you a clean job card.

● founder-led · onboarding the first 25 shops
· storm-season ready· keep your number· works with JobNimbus, AccuLynx, Roofr
Hank · jobs feed
live · today
● Hank handled · 5m agojob #0411
Janet Mills · hail damage estimate
8/14 storm. Asphalt shingle, 12 years old, ranch-style. Free estimate booked tomorrow 9am.
● Hank handled · 35m agojob #0410
David Goh · leak after the rain
Water staining the bedroom ceiling. Tarp visit booked today 2pm · $0
● Needs you · 2h agojob #0409
Apex Realty · 12-property hail check
Property manager wants 12 buildings inspected after last week's storm. Hank flagged this as commercial.
● Early access · onboarding the first 25 roofing shops· founder-led · we hand-walk your setup· direct line to the founder
The math

Storm season is feast or famine. Voicemails turn it into famine.

50%
of post-storm roofing calls go unanswered as crews are out climbing
$8,400
average value of a roof-replacement job lost when the homeowner calls the next roofer (service tickets average less; we model the upside)
90%
of homeowners who can't reach a roofer call the next one within 10 minutes

Estimates based on public industry benchmarks (BrightLocal, ServiceTitan, Jobber) cross-checked with trade-forum threads. Run the math for your shop →

How Hank works

Three steps. Set up between estimates.

STEP 01
Tell Hank about your shop
Service area, the storm dates you're chasing, your free-estimate policy, what insurance carriers you work with. Five minutes.
STEP 02
Forward the line
Hank picks up after four rings — or instantly during a storm surge. Same number for the customer.
STEP 03
Confirm the estimate
Hank books the estimate window, captures the storm date and damage type, and texts you a clean card. Tap to confirm.
Hear Hank

He sounds like the office manager who's been in the metro through three storm seasons.

Hank doesn't read a script. He knows your service area, what insurance carriers you work with, and the difference between an active leak (book today) and an estimate (book this week). He sounds like he's been in the office for ten years.

Sample call · hail damage check
0:51 · Northwind Roofing demo
Transcript · live
Hank
Northwind Roofing, this is Hank — what's going on?
Caller
We had that hail storm last week and my neighbor told me to get the roof checked.
Hank
Good call — the 8/14 storm hit your area pretty hard. We do free estimates for hail damage. What's the address?
Caller
4416 Maple Drive.
Hank
Got it. We've got an inspector in your neighborhood tomorrow morning. Does 9am work?
Caller
Yeah, 9am is good.
What's in the box

Everything a receptionist would do for a roofing shop, except faster and never on a ladder.

Knows the storm dates
Tell Hank when the storms hit. He'll reference the date with the homeowner — 'the 8/14 hailstorm' lands different than 'a storm.'
Books free estimates fast
No qualifying script — Hank gets the address and the time slot, books it, and sends you the card. Volume play, not slow play.
Triages active leak vs estimate
Active leak with water inside? Same-day tarp visit. Hail check? Estimate this week. Hank knows the difference.
Captures insurance details
Carrier, claim number, adjuster name — Hank pulls what he can if the homeowner already filed. You walk in prepared.
Flags commercial / multi-property
Property managers, HOAs, 12-building portfolios — Hank flags those for you instead of booking a single estimate.
Plays nice with your tools
JobNimbus, AccuLynx, Roofr, Google Calendar — Hank pushes the estimate to your CRM with the storm date and damage type.
From the builder

I'm building Hank solo. I'm onboarding roofing shops one at a time so I can sit with you on the setup — your storm dates, your free-estimate policy, your carriers. You'll have my number from day one. If something's off in the middle of a hail surge, you tell me, I fix it that day.

ZS
Zach Schwartz
Founder · Schwartz Software Group
FAQ

Stuff roofers ask before they sign up.

Can it handle a post-storm volume spike?
Yes. Hank scales. You can get 80 calls in an afternoon and nobody hits voicemail.
Does it know the difference between a leak and a hail check?
Yes. Active leaks get same-day tarp visits. Hail checks get estimate slots. Inspections get the inspector.
Will it handle insurance language?
Yes. Hank can ask for carrier, claim number, adjuster — what you tell him to capture. He won't pretend to be a public adjuster.
Can I keep my number?
Yes. Customers call the same number they always have.
Does it work with JobNimbus / AccuLynx / Roofr?
Yes. Hank pushes the booked estimate into your CRM with the storm date, damage type, and address.
How is this different from a regular answering service?
Most answering services are general-purpose and don't know roofing. Hank is built for the trades — he knows what 'three-tab vs architectural' means.
How do I get started?
Tell Hank about your shop, flip the switch. Most roofers are live the same afternoon.
Other trades Hank serves
Answering service for plumbers →Answering service for hvac →Answering service for electricians →Answering service for landscapers →

Don't lose the next storm to the next roofer.

Founder-led early access. Hand-walked setup with the first 25 shops.

Drop your email and I’ll reach out the moment your seat opens. You’ll have my number from day one.